RPM Quick-Start Guide

  1. Users will find the RPM link in the navigation menu on the left hand side of the screen.
  2. This link will open a page that displays all patients currently enrolled in the RPM program.
    1. The search bar at the top of the screen can be used to search for patients if/when needed.
    2. If users search for a patient and they do not show up in the system, the patient will need to be either imported from a third party (EMR) or created before they can be enrolled in RPM.
  3. Enrolling a New Patient:
    1. Users will click the blue “Enroll Patient in RPM” button in the upper right hand corner of the RPM module
    2. In the resulting “Create RPM plan” window, users will search for the desired patient.
      1. Click the blue “Next” button in the bottom right
    3. Users will select the billing provider and then “Next.”
    4. Verify patient consent to enroll in the program either and select “Submit.”
  4. Creating/Importing a Patient:
    1. *This step will not generally be necessary. When a practice initially signs up with Prevounce, their patients will be loaded into the system - the following options will be seen from the “Enroll Patient in RPM” window.
      1. To import a patient from an integrated EMR, users will click “Import from Third Party,” which will prompt the user to log into their EMR.
      2. Patients can be created locally within the system as well by selecting the “Create New Patient” option and providing the requested information.
  5. Device and Data Management:
    1. Devices can be added, edited, and removed from a patient profile by utilizing the blue “Manage Devices” button.
      1. New devices can be added with the white “New Device” button.
        1. Devices are linked to patient profiles utilizing the IMEI printed on each device.
      2. Current devices can be edited or removed with the blue “Actions” button to the right of the device.
    2. Data is automatically transmitted into the Prevounce platform whenever a patient takes a reading.
      1. Manual data points can be added through the horizontal ellipsis/kabob icon located above the appropriate device.
    3. Custom Device Ranges:
      1. Sliding range bars can simply be clicked and dragged to the most appropriate location or value for the patient.
    4. Custom Events:
      1. Specific events can be selected to automatically generate notifications or send emails or text messages as predetermined criteria are met.
  6. Logging an RPM encounter:
    1. Navigate to the RPM module
    2. Select a patient by double clicking or using the blue “Actions” button to the right of the patient’s name and selecting “View Detail.”
    3. Prevounce automatically tracks the number of days of measurement per month, users are able to utilize the integrated timer system to log patient interaction time. 
    4. The “Notes” box is utilized for clinical observation and documentation.